SAP Concur
SAP Concur Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SAP Concur has a 3.7 star rating based on 3 customer reviews. 50% of users would likely recommend. Consumers are mostly neutral. Rating distribution shows 33% unfavorable and 67% positive.
Key Takeaways for Future Customers
- Check SAP Concur reviews for booking and travel support experiences.
- Confirm billing and subscription charges with corporate or Concur before using a personal card.
- Expect a medium price level and verify payment timelines with your employer.
Negative Feedback / Risk Areas
- Recurring customer complaints about unexplained $49 yearly charges to personal credit cards.
- Reports of poor customer service and difficulty reaching a real person.
- Delayed or missing payments and account access problems for company users.
- Occasional booking and form submission errors.
Positive Feedback
Some reviewers say Concur assists with travel plans and reviewers value billing practices and customer service when it works.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SAP Concur has a 3.7 star rating based on 3 customer reviews. 50% of users would likely recommend. Consumers are mostly neutral. Rating distribution shows 33% unfavorable and 67% positive.
Key Takeaways for Future Customers
- Check SAP Concur reviews for booking and travel support experiences.
- Confirm billing and subscription charges with corporate or Concur before using a personal card.
- Expect a medium price level and verify payment timelines with your employer.
Negative Feedback / Risk Areas
- Recurring customer complaints about unexplained $49 yearly charges to personal credit cards.
- Reports of poor customer service and difficulty reaching a real person.
- Delayed or missing payments and account access problems for company users.
- Occasional booking and form submission errors.
Positive Feedback
Some reviewers say Concur assists with travel plans and reviewers value billing practices and customer service when it works.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unable to change flight times
- I tried to change to an earlier flight to avoid a layover.
- Keeping original schedule avoided issues; no issues with customer service or Concur.
There is no issue. I was trying to change to an earlier flight to avoid long layover.
In the end it was easier to keep the original schedule to avoid any potential issues.
There is no issue with the customer service or anything from Concur.
- Great company
Preferred solution: I am not trying to get anything. I am only trying to submit the survey I was asked to do.
User's recommendation: Concur is a great company to assist with travel plans.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRetired but started getting a yearly bill ??? Called Concur many times with no help deleting my personal credit card
- Billed $49 yearly and wants cancellation.
- Used Concur with an old VSP job and is retired.
- A Concur rep said there was no account and charges continue.
Concur is billing me for nothing, I don’t have an account with them, they got my American exp number from VSP when I worked for them.I have had NO response or acknowledgement of anything. All I want is to have my credit card not charged ! I have not signed to any service.
You bill me $49.00 yearly and I have no idea why. I used Concur with my old VSP job.
I have been retired for over a year. Can some one please cancel the yearly charges.
A rep from Concur told me I didnt have an account. Why am I getting charges
Wheaton, Illinois
My personal credit charged yearly $49.00.
- Concur charged $49 on my card with no account.
- A year of runaround; another charge; VSP and American Express disputes ongoing.
No one at Concur knows why they are charging my credit card $49.00
They cannot find an account for me because I don't have one. They gave me the runaround for a year and I just received another charge to my personal CC.
VSP my old employer has tried to help with no resolution.
American Exp also has a dispute they can get anyone to help fix this!
Very frustrating at the least.
User's recommendation: Do not use this Co
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to submit a hotel stay
Trying to submit a hotel stay and it will not go through because there's two taxes that are the same price and you all keep on rejecting the request because it's duplicate numbers
I work for FedEx and cannot access my online...
I work for FedEx and cannot access my online account with you all to make my reservation. Please assist.
Hello there. If you are having issues getting signed in to SAP Concur, the link below will take you to an article on the SAP Concur Community that discusses the most common reasons why someone cannot get signed in.
It also provides some steps on retrieving your SAP Concur username or resetting your SAP Concur password.
Please give the article a read. :-) https://***/t5/Support-and-FAQs/Why-Can-t-I-Sign-In-to-the-SAP-Concur-Tool/ba-p/18936
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour customer service needs help. 8 tried calling . Not nothing. I wanna talk to a real person who may shed some light. On your problem. I was wanna get paid. Why do we have this service
- I file Sunday; boss approves Monday; I can be paid Thursday.
- As of now you still haven't paid.
Because I file on Sunday. Boss approves Monday.
If you're on the ball I can get paid Thursday. As of now you still haven't paid .
You waited an extra day to approve. I'm at the point of sending an email to our company president to get us away fro
User's recommendation: Do not use this company. If you have any problems they will not assist. Takes way too long to get the money that your own company has already approved
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThis company has no form of customer service, they simply don't care. You will not get paid in a timely manner. They are strictly third party. They don't know nor care..
1. Pay in a timely manner
2.
Have an open channel to a real person to fix the problem.
Not a online that says press 1, 2, 4 then you get nothing.
3 maybe care . Idk a novel idea.idea
User's recommendation: Don't use sap concur
Woodbridge, Virginia
Flight
Flight cancelled and no one available to find alternative . Not on website or telephone. Waiting not an option.
User's recommendation: Find another company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing payment
I need to speak with a human About none payments since September/23/2022 up to now I went into the history it shows that payments were sent but never confirmed.
Preferred solution: Since September-23-2022 up to now I went to the history it shows that payment were sent but not confirmed
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Hello there. The $49 charge may be for a TripIt Pro subscription. Please contact the TripIt Support team to receive assistance with this matter: https://***/en/support/tickets/new